Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how LumenWall, LLC (“LumenWall”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit https://lumenwall.com (the “Site”). We are committed to protecting your privacy and complying with applicable laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the requirements of advertising partners such as Google Ads.

1. Information We Collect

We collect information in the following ways:

Information you provide: name, email address, and message content when you fill out our contact form or subscribe to our newsletter.
Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and interactions with the Site, collected through cookies and similar technologies.
Payment information: processed securely by our third-party payment processor. We do not store full card numbers on our servers.

2. How We Use Your Information

To provide, operate, and maintain the Site and our services;
To send newsletters, product updates, and marketing communications (with your consent);
To respond to your inquiries and provide customer support;
To measure and improve advertising performance, including conversions from Google Ads;
To detect, prevent, and address technical issues, fraud, or abuse;
To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. You can manage your preferences at any time through our cookie banner or your browser settings. For full details, see our Cookie Policy.

4. Advertising and Analytics

We may use third-party services including Google Ads and Google Analytics. These providers may use cookies and device identifiers to deliver and measure ads and to build audiences. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this and other sites. You can opt out of personalized advertising through Google Ads Settings and aboutads.info.

5. Legal Bases for Processing (GDPR)

Where GDPR applies, we process personal data on the bases of your consent, the performance of a contract, our legitimate interests in operating and improving our services, and compliance with legal obligations.

6. Sharing Your Information

We do not sell your personal information. We may share data with service providers (hosting, analytics, email delivery, payment processing) who process it on our behalf under appropriate confidentiality and data-protection terms, or when required by law.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. California residents have the right to know, delete, and opt out of the “sale” or “sharing” of personal information. To exercise any right, contact us at hello@lumenwall.com.

9. Children's Privacy

The Site is not directed to children under 13 (or 16 where applicable), and we do not knowingly collect their personal data.

10. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure.

11. International Transfers

Your information may be processed in the United States and other countries. Where required, we rely on appropriate safeguards for international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision.

13. Contact Us

LumenWall, LLC
228 Park Avenue South, Suite 1142
New York, NY 10003, United States
Email: hello@lumenwall.com